This keeps them from leaving Disney property during their trip to spend money elsewhere, since they do not need a rental car or other transportation to get to their resort.

[3] Despite the initial opposition, the service became extremely popular, carrying 2.2 to 2.3 million guests between 2009[3] and 2013.

It was initially operated by Escot Bus Lines, until Mears Transportation took over as of April 1, 2021.

[5] In November 2021, Brightline announced an extension of their higher-speed rail line from the Orlando International Airport Intermodal Terminal to Disney Springs,[8][9] which raised concerns over the future of Disney's Magical Express.

In January 2021, The Walt Disney Company announced the discontinuation of Disney's Magical Express, which was made effective January 1, 2022, citing changes to consumer preferences as the reason;[1][10] the announcement was subject to controversy.