[17] As a result of the impact of the COVID-19 pandemic on tourism, on April 30, 2020, Hertz announced that it has missed lease payments on its fleet and was seeking support of its lenders in an attempt to avoid bankruptcy.

[22] This allowed Europcar and Dollar customers in the United States, Canada, and Latin America to reserve cars belonging to each brand beginning February 1, 1998.

[23] With increased concentration on foreign-tour operators, especially those in the United Kingdom, Dollar expanded their car rental services through corporate-owned locations in Europe in 2013.

[35][36] By 2011, international areas served include Australia, Canada, Caribbean Islands, Latin America, with a concentration on local markets and airport locations.

[42][43] In August 2018, Florida Attorney General Pam Bondi filed suit against Dollar and Thrifty rental car companies for allegedly deceiving motorists and charging "grossly inflated" fees.

[44] In January 2019, Florida Attorney General has settled the lawsuit against the Dollar and Thrifty rental car companies over misleading toll fees.

Customers who rented a car from Dollar or Thrifty between Jan. 1, 2011 and Jan. 7, 2019, and were misled about the fees can file a claim with the Attorney General's Office for a full or partial refund.