[2][4][7] In an interview in 2008, Dugger credited Sig Frigand for mentoring her during her ten years at the Port Authority of New York and New Jersey.
[2] The two candidates considered by the board for the general manager position were Dugger and Beverly Scott, a black female who was running the Sacramento Regional Transit District at the time.
The selection of Dugger was attributed to a preference for a candidate with deep inside knowledge of and experience with BART and Bay Area politics.
[2][5] Dugger was also the preferred choice of Sue Angeli, who heads a union representing BART's professional employees.
[9][10] However, her tenure as general manager also included the shooting of Oscar Grant,[4] and her handling of the situation would be the subject of criticism.
The San Francisco Chronicle reported unattributed sources as saying that President Bob Franklin and directors Tom Radulovich, James Fang, John McPartland, and Robert Raburn voted to terminate Dugger, whereas Joel Keller, Lynette Sweet, Thomas Blalock, and Gail Murray opposed the termination.
[3][12][13] On August 31, 2011, Grace Crunican, who had previously headed the Seattle Department of Transportation, became the next general manager of BART.