The chain's products include customizable, made-to-order doughnuts, other baked goods, and a range of beverages.

Headquartered at 6230 Carlisle Pike in Hampden Township, near Mechanicsburg, Pennsylvania,[2][3] Duck Donuts was founded in 2006 by Russell "Russ" DiGilio, who saw a need for "warm, fresh, made-to-order doughnuts",[4] and Robin Griffith.

[21] The cake doughnuts at Duck Donuts are made-to-order and customizable, with topping options including chopped bacon and peanuts.

[24] Duck Donuts' dessert selection includes doughnut sundaes made with Breyers ice cream.

These include Cinnamon Sugar, S'mores, Bacon in the Sun, French Toast, Coffee Cake, and other offers.