Since the increased use of the Internet in the 1990s, people in the United States can now access many government programs online, including electronic voting,[1] health care and tax returns.
These three models show potential ways for citizen and government interaction, there are advantages and disadvantages to the implementation of e-government and how it can affect people involved in the political process in the United States.
Understanding the involvement and interaction between government and its citizens through the use of information and communication technologies (ICTs) is crucial when discussing e-governance in the United States.
This increases the number of people willing to be involved in democracy and voice their opinions due to the instant access to the government.
With such easy access to information, government programs and officials, e-government provides the perfect platform to start building the trust between these two parties.
Due to the wide range of Internet advancements in recent years, the coordination of public engagement is difficult.
If e-governance in the United States is to advance the demand more sophisticated technological solutions for encryption, information sharing, and interactive communication will need to be addressed.