[6] In July 2019, an EasyMile passenger in Utah required medical attention after falling from a seat due to a sudden stop, prompting the company to put up warning signs and reduce the vehicles' maximum speed.

[7] As of end of 2015, the Gelderland county in the Netherlands, plans to put it to use on a 7 km long route between Ede-Wageningen station and the campus of Wageningen University and Research Center.

[10] In December 2016, the EZ10 began use in the first autonomous vehicle passenger shuttle route in North America, looping through Bishop Ranch Office Park in San Ramon, California, operated by First Transit.

[citation needed] The Paris transport authority, RATP Group, started testing EasyMile EZ10 shuttles on regular roads (with an employee on board) in January 2021, taking passengers to Bois de Vincennes on weekends.

[15] EZ10 was set to serve the Colorado School of Mines for one year, but was discontinued in December, 2021 after one semester, citing limitations in meeting high expectations of reliability and usefulness.