A direct service to Newport was expected to commence in 2018 following double-tracking and re-signalling works between Aberbeeg and Crosskeys, but this has now been pushed back to 2021.

Today, the current service is two trains per hour consisting of one to Cardiff Central and one to Newport, both calling at Llanhilleth, Newbridge, Crosskeys, Risca, Rogerstone and Pye Corner.

Demand for travel to and from the station was seriously under-estimated by the promoters of the line's reopening, even though the service provided was to Cardiff only and not to Newport as well, as originally assumed.

There are bus connections from here to nearby communities such as Cwm, the Garden Festival Shopping site, Ysbyty Aneurin Bevan and Ebbw Vale Town itself.

A plaque at the railway station commemorates local MP and Assembly Member Peter Law, who died in 2006, in honour of his work to re-open the line.