[6] The restaurant's lease was renewed in 2016, and Guidara and Humm hired Brad Cloepfil to design a renovation of Eleven Madison Square.

[8] The artists Rita Ackermann, Daniel Turner, Sol Lewitt, and Olympia Scarry were hired to design art for the restaurant's interior.

[16][17] Humm announced in September 2020 that Eleven Madison Park would reopen after the pandemic, following an agreement with the restaurant's landlord and lenders.

[19][20] In June 2022, Business Insider reported the restaurant struggled with high employee turnover due to low wages and difficult working conditions, including 80-hour weeks.

[21] Until the pandemic shutdown, the restaurant offered guests a seasonal tasting menu that drew inspiration from local culture, history, and ingredients.

[28] In 2022, Guidara published the book Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect, described by Kirkus Reviews as "an enthusiastic guide for leaders".