While the station has a waiting room, it is only open in early mornings and late evenings, half an hour before the first westbound and eastbound train arrives.

[2][failed verification] The station is directly across the tracks from the National New York Central Railroad Museum.

Elkhart station was originally built in 1900 by the Lake Shore and Michigan Southern Railway and had a freight house installed across the tracks in 1907.

The building is constructed of red brick trimmed with limestone, which is used for the window surrounds and belt course.

[3] The station was originally set amid a well-kept garden that displayed neat beds of colorful flowers and a row of trees along the tracks; this manicured landscape was not only a pretty introduction to the city for first time visitors, but it also buffered the streets of downtown from the noise and dirt associated with steam engines and freight trains.