The mall is located next to the St. George Terminal, a major ferry, train, and bus hub.

[4] There are also 3.5 acres (1.4 ha) of outdoor space with a staircase leading to a green roof.

As of July 2018[update], tenants leasing significant amounts of space included H&M, Nordstrom Rack, Levi's, Nike Factory, and Gap Inc.'s subsidiaries Banana Republic and Old Navy.

A 600-seat beer garden and a food market were expected to further increase visitation to Empire Outlets once they opened in early 2020, which they never did.

[23] At the auction, which took place on September 21, 2023, Goldman Sachs acquired Empire Outlets for $10 million.

[24] In January 2019, NYC Ferry announced that it would start operating its St. George route in 2020.

[25][26][27][28] However, due to concerns that the massive Staten Island Ferry boats and the small NYC Ferry craft might not be able to share a dock, the New York City Economic Development Corporation announced in January 2020 that a NYC Ferry dock would instead be built close to the existing terminal, at Empire Outlets closer to SIUH Community Park.