EAP counselors may also work in a consultative role with managers and supervisors to address employee and organizational challenges and needs.
Many corporations, academic institution and/or government agencies are active in helping organizations prevent and cope with workplace violence, trauma, and other emergency response situations.
Even though EAPs are mainly aimed at work-related issues, there are a variety of programs that can assist with problems outside of the workplace.
This became a major issue for industrial jobs and would become the main focus for correction with job-based alcoholism programs.
Including the families broaden the programs services to deal with marital, emotional, financial, legal, and drug abuse problems.
[2] States would then soon begin to follow suit and denounce public intoxication and began treating alcoholism as a disease.
This forced mental health public agencies, treatment centers, and private counseling firms to survive by partnering with industry wanting to enter the EAP field.
EAPs have also been affected by technology, terrorism attacks, natural disasters, disabilities act, and workplace violence.
[5] Some studies indicate that offering EAPs may result in various benefits for employers, including lower medical costs, reduced turnover and absenteeism, and higher employee productivity.
[6] Employees typically have access to an EAP hotline 24 hours a day, so there is no need to wait to seek assistance.
You may also be able to minimize the cost of your health insurance plan, because employees can use the EAP to ward off stress-related illnesses, meaning fewer trips to the doctor.
Even though they may have fewer employees and may not see the need to implement an EAP program, small business owner's bottom line can suffer quicker due to decreased performance and productivity and workplace negativity.
[10][11] In the United States, California requires EAP providers who deliver actual counseling services on a pre-paid basis for more than 3 sessions within any six-month period to have a Knox-Keene license.
The state's Department of Managed Health Care regulates these licensed plans and assists consumers with regard to grievances, access to quality care, and ensuring that the EAP has an appropriate level of tangible net equity to deliver services to plan members.
An EAP is a voluntary, confidential program that helps employees (including management) work through various life challenges that may adversely affect job performance, health, and personal well-being to optimize an organization's success.
Financial programs have been expanded as well, as payday loan establishments grew in popularity in the 2000s; and as a result, debt among military members has grown as well.