[9][1][10] She established a new strategy focusing the organisation on three core strategic pillars, delivering for its customers, its people making the difference and driving strong and sustainable performance.

[11][12] In September 2020, Bupa announced that Bourke had decided to retire as Group CEO at the end of the year to develop a portfolio career.

[2] In September 2018, she was ranked 16th in the Financial Times annual HERoes list of female global leaders committed to driving workplace gender equality.

She has also transformed many of the fundamentals across the Group, investing in technology and operational resilience, and strengthening internal controls and risk management.

[20][21] She has also served as a Non-Executive Director on a number of boards, including The Children's Mutual, Opportunity Now and IFG Group plc.