Founded in 2012, Expert Global Solutions, Inc. (EGS, formerly NCO Group), based in Plano, Texas,[3] was a privately owned business process outsourcing company.

EGS was previously owned by One Equity Partners (OEP), the private investment arm of JP Morgan Chase & Co.[6] In 2016, the company was acquired by Alorica Inc, a California-based customer service company.

[7] Previously known as NCO Group, the company was purchased by APAC Customer Services in April 2012 and rebranded as Expert Global Solutions.

[8][9] One Equity Partners acquired APAC Customer Services in July 2011.

[10] A portfolio company of One Equity Partners, Expert Global Solutions was acquired by Alorica in 2016.