It operates its flagship Falabella department stores in addition to Mall Plaza shopping centers, Tottus hyper & supermarkets, Banco Falabella banks, and Sodimac home improvement centers.

In Peru the company owned the Saga Falabella, listed in the Lima Stock Exchange.

[2][3] The company is a leading Chilean retailer of apparel, accessories and household products distribution through department stores, specialty stores and malls; the company distributes food through hyper and supermarkets.

In addition, the company manufactures textile fabrics and offers financial services (issuance of credit cards, insurance brokerage, bank and travel agency) through CMR (credit cards) and through Banco Falabella.

The company primarily operates in markets outside of Chile such as Argentina, Peru and Colombia.