The building also contains rehearsal halls, a dance studio, full scenery, prop and costume shops, arts studios, Ferguson Hall Art Gallery, the Falk Gallery, music practice rooms, and many educational classrooms and other learning areas.

Additionally, Newport News is home to the corporate headquarters of Ferguson Enterprises, a leading plumbing-supply company.

Ferguson Enterprises sponsored the construction of the center, and was granted naming rights as a result of their contribution.

During the show, Tony Bennett remarked: "They don't make theaters like this anymore!".

Actor and singer Michael Crawford opened the Concert Hall on September 12, 2005.

This policy was removed, and the Christopher Newport University’s theater, music and art departments are now housed in the center academic section of the building, This is the section of the building between the Concert Hall, and the Music and Theatre Hall.