[1] These services included centralized payment, collection, and reporting services, oversight of a daily cash flow of nearly $58 billion into and out of federal accounts, disbursement of more than $1.5 trillion to more than 100 million individuals via Social Security and veterans' benefits, issuance of tax refunds and other federal payments, collection of more than $2.67 trillion per year in payments to the government through financial institutions, and collection of delinquent debts owed to the government.

FMS had a total of 2,100 employees located in its headquarters offices in Washington, D.C., and Hyattsville, Maryland, and its five regional centers in Austin, Birmingham, Kansas City, Philadelphia, and San Francisco.

[3][4] It is an effort to modernize the collections and cash management programs of the US Department of the Treasury and is being implemented in multiple phases over the course of two years.

[2][4] The Credit Gateway is operated by a commercial bank that has been designated as a financial agent of the government.

[2][4] The bank processes FMS transactions using its own infrastructure and commercial software.