The hotel has 142 rooms and suites containing large bay windows overlooking the River Thames.

Its Ancient Egyptian inspired design by Renton, Howard, Wood & Levin, based on earlier work by Philippe Starck,[1] features a curved patinated copper roof.

In 2016, the residential leaseholders won the right to have a court appointed manager installed due to a lack of financial transparency, extortionate service charges and a failure to maintain the estate by landlord Yianis Group.

[5] Over 100 of the residents were threatened with defamation for appealing to judges for the removal of the landlord with a section 24 manager.

However, Christodoulou began to "chip away at the manager’s powers, costing leaseholders £1m in legal fees in 22 proceedings", eventually forcing the first court appointee to quit on health grounds.