[3] In addition to its funeral home operations, the business also operates repatriation services; crematoria and cemeteries; woodland burial grounds; a memorial masonry manufacturing facility and a coffin factory and workshop.

The Co-operative Funeralcare operates all of its funeral homes according to a strict NAFD code of practice, which ensures clients’ rights are properly protected.

Employees are encouraged to take a BTEC vocational qualification in funeral directing, which Co-op Funeralcare helped to set up.

These businesses have been purchased from independent funeral directors and continue to operate under the family name to maintain high levels of profitability.

Members of The Co-operative Group and participating regional societies earn membership points on funeral and memorial masonry plans.