Its trading groups are Food, Travel, Phone Co-op, Post Office, Childcare and Flexible Benefits.
The Midcounties Co-operative has its headquarters in Warwick, Warwickshire, with trading outlets in Berkshire, Buckinghamshire, Oxfordshire, Gloucestershire, Wiltshire, Shropshire, the West Midlands, Worcestershire and the surrounding counties,[7] but also has a national trading presence through its Travel, Childcare, Phone Co-op and Flexible Benefits businesses.
In 2018/2019 Midcounties paid out £1.6million in community and charity giving, paying out £1.3 million to its members as a share of the profits.
In the last full year of trading, 2018/19, Midcounties recorded sales of £1.55bn (£1.48bn 2017/18) and an operating profit before exceptional items of £8.2m (£10.9m 2017/18).
[9] As a result, the Society's geographical trading area spans ten counties: Berkshire, Gloucestershire, Northamptonshire, Oxfordshire, Shropshire, Staffordshire, Warwickshire, West Midlands, Wiltshire, and Worcestershire.
[7] Following the inception and growth of the Travel, Childcare, Flexible Benefits and Energy businesses, it is now a nationally trading Society.
In 2019, Co-operative Flexible Benefits had gross sales of £25 million, however, the childcare voucher scheme which it operated was closed to new entrants in October 2018.
To replace it, the Society is developing a Reward and Recognition offer for employers to promote high performance, motivation and engagement.
On 28 April 2018 the members of The Phone Co-op, previously an independent society operating in B2B & B2C ethical telecoms,student housing and community energy, voted to transfer its engagements to and merge memberships with Midcounties.
[12] After 20 Years of near continuous surplus generating growth, in 2018/19 The Phone Co-op had gross sales of £6.7 million but faced issues with generating organic sales growth, a rapidly changing market place and changes to its affinity schemes brought about by EU Data protection legislation which prevented Charities, Community Groups, Football Clubs etc from cross selling phone co-op product lines with a 8% revenue share.
The Midcounties Co-operative intended it to be the most socially responsible car dealership in the UK, but sold it off in January 2010 at a loss of £2.4 million.
It's grocery stores continue to sell newspapers but the traditional newsagent home delivery business was exited.
The service remains accessible via post at the head office, where a team of 4 administer account books and certificates.
The scheme is run in conjunction with The Co-operative Group membership, allowing a Midcounties card to be used at businesses operated by other participating societies.
The vouchers can be spent in any of The Midcounties Co-operative's trading outlets, paid into the member's share account or donated to charity.
The Midcounties Co-operative has four values on which the business is run, consisting of Democracy, Openness, Equality and Social Responsibility.
The society is run in a democratic way, with its board of directors voted for by its members, it aims to be open and honest with its colleagues and members, strives to promote and embrace equality and is committed to helping its local communities through grant giving and volunteer work, and it also aims to be more environmentally friendly.
The breach was due to Midcounties Co-operative unreasonably estimating the time taken to carry out a delivery round.
This figure is significantly higher than the average value for large UK co-ops (6.9%) or other rival supermarkets (2.4%).
A February 2016 decision to stop purchasing coal resulted in the fuel source being phased out of its mix over the following three years as contracts expired.