[6] In September 2018 GLS acquired the Canadian parcel delivery company Dicom, expanding operations in North America and Europe.

[9] In mid-September 2016, hundreds of parcel delivery workers took strike action in the Italian cities of Bergamo, Brescia, Piacenza, Bologna and Parma against GLS and its subcontractors to protest against poor working conditions.

On the night of 14–15 September 2016, a van broke through a picket line formed by workers in front of the plant operated by GLS subcontractor SEAM in Piacenza.

[10] The Piacenza Prosecutor's office concluded that no strike or protest was taking place at that moment and therefore ruled the death was a car accident.

The driver was subsequently released, prompting 7,000 workers to take to the streets in Piacenza and at other GLS offices in Italy, as well as from other firms.