The station is managed by ScotRail and is on the East Kilbride branch of the Glasgow South Western Line.

The 1860s red bridge would be replaced by sleek new design with lifts, and new stairs would be constructed.

The station has a large car park servicing it that it shares with Giffnock Library.

The station is located on Station Road and has a footbridge crossing the line that also serves as access from Giffnock's eastern areas to the town centre, as it is the only access across the line in this area.

The station has a half-hourly service in each direction (including Sundays) to Glasgow Central and East Kilbride.