The station is 15 miles (24 km) east of Manchester Piccadilly, and is the terminus of the Glossop line.

[1] However, Greater Manchester concessionary fares do not apply to passengers travelling from Glossop, Dinting or Hadfield.

Trains arriving from Manchester Piccadilly reverse to proceed to Hadfield, and vice versa.

A number of services to/from Manchester Piccadilly start or terminate at Glossop during the rush hour, early morning and late evening.

The town's main bus stop and taxi rank are located 30 yards from the station entrance, on Henry Street.

On 2 September 2011 a £75,000 refurbishment of the station was officially opened with a new ticket office and waiting room.

The waiting room features past photographs of the railway station and work by local Derbyshire artists.

Train running details are offered via automated announcements, digital information displays and timetable posters.