In early 2016, Animals Asia Foundation (AAF) began campaigning for the release and closure of the aquarium due to poor conditions.

[5] The video appears to show the bear lying on his side and crying due to his entrapment in the unnatural environment.

Pizza has been deemed the "world's saddest polar bear" due to the inhumane conditions of the theme park, as shown in the highly publicized video.

In November 2016, the Grandview Mall Aquarium announced Pizza would be moved temporarily to upgrade and optimize his living conditions.

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