It specialises in savoury products such as baked goods, sausage rolls, sandwiches and sweet items including doughnuts and vanilla slices.

[6] When Gregg died in 1964, the bakery was taken over by his son, Ian, assisted by his brother Colin (who in 2017 was convicted and jailed for the sexual abuse of children).

McMeikan left the firm for Brake Bros.[13][14][15] In 2013, Greggs began to transition out of the bakery market, reasoning that it couldn't compete with supermarkets on that front.

[21][22] In 2016, Greggs moved their head office from Jesmond, Newcastle upon Tyne[23] to Quorum Business Park, Longbenton, North Tyneside.

This was later called off; due to the amount of press coverage it was deemed dangerous and trials were carried out behind closed doors at undisclosed locations throughout the UK.

[28] After a successful trial Greggs announced it was opening 800 shops in June 2020, with all the new measures in place including perspex screens, social distancing markers and door staff.

In 2019, the chain had over 2,000 outlets, nine regional bakeries that make products local to the area (such as Scotch Pie in Scotland), and also employed 22,000 staff.

[44] In 2023, Greggs was involved in a dispute over operating 24 hours in Leicester Square after the location was refused an overnight license by Westminster Council.

[68][69] In Channel 4's Tricks Of The Restaurant Trade, it was discovered that Greggs' cream of tomato soup contained much more sugar than was disclosed in its nutritional information.

[70] In July 2002, American actress and model Milla Jovovich, a fan of the store and its pasties,[71] said that she would be willing to become the "face of Greggs" in a new marketing campaign if the firm approached her.

In the United Kingdom, most food intended to be cooked and eaten at home is zero rated, meaning that businesses do not have to charge their customers the standard VAT on those products.

Chairman of the company, Derek Netherton warned that such a tax would lead to "further unemployment, high street closures and reduced investment".

[77] Sky revealed the documentary programme's first episode was Sky1's number one original show in April, with a final total of 1.27 million viewers.