In order to meet demand a Bell 206 JetRanger was acquired in 1976, and by 1980 15,237 passengers had been carried.

Free shuttle service in Monaco was introduced in 1983, a year in which 39,673 passengers were carried.

[4][5][6] Due to a drop in the number of passengers being carried, in February 2009 Heli Air Monaco laid off ten employees and announced that an additional thirty employees may be laid off if the situation does not improve.

The airline accounts for 90-95% of traffic at the Monaco Heliport, and its services are not subsidised.

Crovetto also showed disdain for a decision by the Monegasque authorities to bar the company's minivans from operating in the bus lanes in Monaco, but in September 2009, he expressed hope that the decision would be overturned.