"[4] Paul Nelson, who also serves as Worship Pastor at St Peter's Church in Brighton (the base of Bright City), elaborated on the concept behind the album, saying: The Maker of the universe, the Tamer of the tides, the Wildness in the wind – is also the Father who draws close and carries us home to Him; the hands that hold creation were always wrapped around our hearts.

— Paul Nelson[1][2] The album artwork for Hello Maker was designed by Joshua Price.

[8][9] Reviewing for Cross Rhythms, Lins Honeyman rated the album a perfect ten squares, is of the opinion that it "is full of inventive and innovative dance-oriented worship that thrills as well as inspires," and commended the production team behind the project for "breaking away from the formulaic worship albums that flood the market at this moment in time.

"[10] The album garnered a five star rating from a Louder Than The Music review by Jono Davies, describes the sound as being inclined to the Hillsong United ballpark stating that it "is not only creative, modern, exciting, energetic and clever, it's also very honest, deep and full of amazing production and musical quality."

"[11] Hello Maker became Bright City's second entry on the OCC's Official Christian & Gospel Albums Chart as the sixth best-selling release of the genre in the United Kingdom for the week ending 20 July 2017.