[1] All trains (including limited express services) stop at this station.

Higashi-Murayama Station has two entrances, east and west, with one set of ticket barriers located centrally above the tracks.

[6] In fiscal 2019, the station was the 19th busiest on the Seibu network with an average of 48,934 passengers daily.

To the east of the station is an Ito-Yokado department store, the Central Public Civic Hall, and Higashimurayama Central Post Office as well as Higashimurayama City Hall.

A bus departs from the east side to make a loop within Higashimurayama.