[2] Its operations included locations across Canada and the Ice River Hialeah Gardens subsidiary in Florida, USA.
[4] The company was started in 1995 in Feversham, with a small bottling operation at the spring that fed a trout farm owned by the Gotts.
[11] On 3 July 2020, Nestlé Canada announced that it had agreed to sell its water bottling business to Ice River Springs.
[13] The announcement came after the Province of Ontario was planning to allow municipalities greater power to veto new bottling plants and to set new restrictions on removing groundwater.
[15] Ice River was expected to take over the Nestlé Pure Life brand and the ReadyRefresh delivery service.
[22] A Cape Breton news report in September 2019 stated that much of the Sobeys Compliments brand bottled water was produced by Ice River Springs, "which employs a 'closed-loop recycling' process [converting plastic waste into PET that is used to make the bottles] that it claims saves 23 million liters of water per year".
[23] The closed-loop approach also produces 78% less greenhouse gas and an energy savings of 36,000 Mwh compared to making plastic bottles from conventional sources.
For some years, a local advocacy group, Wellington Water Watchers has expressed concern about the amount of groundwater being extracted at this location.
[31] In July 2019, the Wellington group had demanded that the provincial government obtain an environmental assessment before renewing the company's licence to remove any groundwater.
[33][34] The most recent study (reported in March 2020) by the nearest city, Guelph, about the Aberfoyle (Puslinch) well to be acquired by Ice River Springs included this comment.