Praised for its "realistic portrayal" of Hong Kong's current social issues, the serial has received favourable reviews.

Aiming to become the best tour guide in the industry, Ng Ka-yee (Roger Kwok) sets up a travel agency with his girlfriend Szema Shuk-ching (Angela Tong) but he goes bankrupt and owes a huge debt after being cheated by others.

In addition, his younger sister Ng Chi-ching (Ivana Wong) also returns to Hong Kong by lying to him that she has completed her master's degree in Taiwan already.

Trailers of the serial that aired on TVB's overseas mainland channels were replaced with local Chinese television ads instead.

Nonetheless, Inbound Troubles premiered on overseas channels and mainland Chinese video streaming websites as scheduled on 14 January.

Complaints varied; some viewers expressed that the content in Inbound Troubles "beautified" the mainland Chinese and had malicious portrayals of the Hong Kong tourism industry.

A few passionate viewers threatened TVB to cancel the serial, claiming that ongoing broadcast of it will create a greater division between mainland China and Hong Kong.

[8] Main leads, Roger Kwok and Wong Cho-lam, were also harassed in public for negatively portraying a Hong Kong citizen and a mainland Chinese, respectively.

The general Hong Kong public and amateur netizen critics, however, gave Inbound Troubles a positive review.