In October 2015 IntelePeer acquired Advantone, a cloud contact center company based in Plantation, Florida.

IntelePeer added Advantone's contact center suite to its product line, creating the Atmosphere cloud communications platform.

Also in 2021, IntelePeer obtained STIR/SHAKEN certification, applying it to all voice traffic originating from its network, including via SIP or Atmosphere CPaaS platform.

[11] During the company’s 2022 Digital Transformation 4.0 & Beyond presentation at Colombia’s Universidad de Los Andes, it announced the first annual DevSavant Academy Scholarship winner.

[23] At the time, the launch marked IntelePeer as the only CPaaS provider to support Facebook Messenger with open APIs and a workflow automation solution.

Meant to assist small businesses across the country through reopening, following restrictions and closures, those with less than 50 employees were eligible to receive credit toward SMS services.

[26] 2020 also marked the year IntelePeer’s Atmosphere CPaaS was awarded for HIPAA compliance, having met requirements of applicable data protection regulations.

In April 2023, IntelePeer incorporated generative AI technologies into its SmartAgent digital solution for contact centers.