In January 2015 it was announced that Island Telecom henceforth was to operate fixed-wireless internet service provider Route 2, which had until then been municipally-owned by the City of Summerside.
The member companies of Island Telecom are ISN Wireless, Ruranet, Kennet, and Route 2.
Island Telecom introduced digital phone service in 2016, available on the cable, Optra fibre, and next-generation fixed-wireless networks.
While the voice quality is very high due to the all-digital technology, digital phone service may not work during a power outage and the company requires customers to have a mobile phone for emergencies such as calling 9-1-1 when electrical power is not available.
[5] In 1998, the original company was renamed Island Telecom Inc. to reflect the growing diversity of its business areas.