[3] Crown American Realty Trust purchased Jacksonville Mall from Beckley-Jacksonville LP for $38 million in 1998.

[6][7] The mall was an American Red Cross location after Hurricane Floyd in 1999.

[5][10][11][12] Jacksonville Mall had previously not suffered this amount of damage.

[13] Most stores reopened by November 2018 for Black Friday, with Barnes & Noble and Belk remaining closed.

[14][15][16] Belk reopened in late April 2019 after repairing serious hurricane damage.