In her career as a Foreign Service Officer, she was posted in Senegal, the Dominican Republic, Ecuador, Egypt, Ethiopia (twice), France, Mexico (twice), Nigeria, and Thailand.

President Bush nominated Jacobs as Assistant Secretary of State for Consular Affairs and she was sworn into this office on June 10, 2008.

[2][3] In September 2015, Secretary of State John Kerry appointed Jacobs to the newly created position of "Transparency Coordinator."

[4] This appointment caused minor controversy after it was reported that Jacobs had donated to Hillary for America in June 2015.

[5] Jacobs contributed $2,700, which is the maximum allowed by law, to Clinton's campaign on June 22, according to Federal Election Commission records.