It serves the most heavily suburbanized areas of Greater New Orleans, providing both local service and commuter access to New Orleans Central Business District.

Jefferson Parish Transit operates six Eastbank routes:[1] Jefferson Parish Transit operates seven Westbank routes:[1] In addition to the fixed-route service, there is also the "Move Metairie On-Demand Zone" that replaced the E4 Metairie Road bus.

[2] Jefferson Parish Transit operates a special "Hurricane Evacuation System" with modified routes when the parish is under evacuation orders due to an impending severe hurricane.

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