The first Jet's Pizza was opened in 1978 by brothers Eugene and John Jetts in Sterling Heights, Michigan.

[5] As of January 2024, Jet's Pizza had 425 franchises in 22 states,[6][5] with restaurant locations in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, Minnesota, Missouri, Nevada, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

The initial rollout of the system allowed customers to place orders via text message.

Franchisees that opt to use OrderAI Talk will connect phone-in customers to an artificially intelligent phone bot, instead of a live human.

The AI system is designed to learn consumer behavior to improve upselling and targeted marketing.