The station is managed by ScotRail and is on the Ayrshire Coast Line 10+3⁄4 miles (17.3 km) south west of Glasgow Central.
Both platforms are accessible to wheelchair users, and seven of the 282 spaces in the car park are allocated to disabled drivers.
[3][4] Monday to Friday there were two trains per hour to Ayr (one being limited stop), some of which were extended to Girvan and Stranraer Harbour.
Additional trains ran to Ardrossan Winton Pier to connect with the ferry to Brodick.
The Glasgow service remains unchanged from 2013, but there are now 2tph through to Ayr in addition to the hourly trains to Ardrossan Harbour & Largs.