The station has two side platforms in the middle of Judah Street (traffic islands) where passengers board or depart from trains.

The station also has mini-high platforms providing access to people with disabilities.

The stop is also served by the Nx bus, a weekday peak hours service that provides express service from the east end of the N Judah line to the Financial District, plus the N Bus and N Owl bus routes, which provide service along the N Judah line during the early morning and late night hours respectively when trains do not operate.

[2] In March 2014, Muni released details of the proposed implementation of their Transit Effectiveness Project (later rebranded MuniForward).

A variety of stop changes were proposed for the N Judah line, including extensions of the existing boarding islands at 28th Avenue.