Further Embraer jet orders came in 2012 and allowed KLM Cityhopper to remove the last five remaining Fokker 100 aircraft from its operation.
In October 2012, KLM reportedly presented a plan to its unions that foresaw splitting the airline into two separate units.
KLM then began the process of streamlining its operation, reducing costs and negotiating increased productivity from staff.
In 2013, KLM Cityhopper installed brand new slim-line leather seats from British company Acro on its Fokker 70 fleet.
A brand new livery was also launched on the same day with the aircraft arriving into Amsterdam sporting a new drooped cheat line and revised titles.
Fondly referred to as "the smiling Dolphin design", the adapted livery was commissioned to better suit the nose profile of modern aircraft such as the Embraer.
KLM Cityhopper also increased capacity from Bristol and Leeds-Bradford – upgrading the destinations to an Embraer 190 operation instead of the Fokker 70.
In 2015, following a long tendering process with several manufacturers, KLM Cityhopper announced that the Embraer 175 would replace the Fokker 70 fleet overall.
[6] KLM Cityhopper's head office is in the Convair Building on the grounds of Amsterdam Airport Schiphol in Schiphol-Oost, Haarlemmermeer.
[7][8] In 1999 Schiphol Real Estate (SRE) contracted out a parcel of land to begin construction of the Convair Building.
Several hundred British cockpit and cabin crews continued to operate KLM Cityhopper flights from the UK and the Netherlands throughout the carrier's network.
Business Class passengers are offered continental breakfast boxes, sandwiches & dinner salads together with bar service.
Economy Class passengers are offered sandwiches or a drink and complimentary snack depending on the time of day and duration of the flight.
In line with its parent carrier, KLM Cityhopper offers a two-class cabin service on all of its scheduled routes.
In 2017 Willem-Alexander, King of the Netherlands revealed that he had been flying secretly as a copilot twice a month for KLM Cityhopper for the past 21 years, including the state plane.