Kanjoya was an enterprise software-as-a-service (SaaS) company that developed natural language processing (NLP) based artificial intelligence to understand, measure, and improve customer and employee experience.

[8] Eventually, Kanjoya focused product development on understanding employee sentiment in the workplace,[9] through inputs including open-ended survey questions and performance reviews.

Berjikly noted: "The area that we thought we could make the most impact, where people were the least understood, but yet affected the biggest part of their lives was [the] employee world.

[10]"At the time of its acquisition, Kanjoya marketed three software-as-a-service offerings: All solutions focussed on understanding employee's qualitative feedback in addition to more traditional quantitative insights.

[18]” In a research partnership with the Federal Reserve Board, it was shown that Kanjoya's technology "outperforms the University of Michigan index of consumer sentiment for predicting macroeconomic series such as output and unemployment.