Knowledge-based decision making
[3] It gathers vital background essentials[4] to collectively increase understanding about a topic or agreed criteria.
[6] Open communication between leadership and membership[7] consists of being able to demonstrate face-to-face dialogue, exchange information and experiences, and sharing facts with one another.
The storage location of materials and sources is shared so that all decision makers involved have equal access to the same information.
The overall purpose of these meetings is to discuss the background information, as well as ensuring each decision makers' questions have been answered, via face-to-face contact.
This influence can be positive or negative, reducing the amount of fear and pressure put on individuals if they make a mistake.
In contrast, not having a culture of trust can increase the level of risk when making decisions, as individuals may take advantage of situations and be non-supportive or unwilling to give advice to others.
[4] Open communication contributes to increased relevant overall knowledge and understanding about the topic, doing this can limit both confusion and misunderstanding.
[4] Dialogue before deliberation gives a clear direction of the conversation and provides an opportunity for decision makers to prepare by viewing background information founded, which can generate a better understanding of the topic involved.
The decision makers gain a clearer and rounded understanding of the topic beforehand from the background information provided.
Dialogue before deliberation may be impeded by individuals who may not have read the background information or understand the direction of the conversation.
[4] In KBDM, there are structures in place that allow methodical approaches to occur and indicate a starting point when making vital decisions.
In regards to business, the KBDM process can give companies or organizations a competitive advantage, create common grounds, and gain an understanding of others in the same sector due to the structured format.
Discovered research and information are put into a mutual location to provide equal grounds in terms of knowledge before a discussion occurs to give time for questions to be established.
[20] Therefore, a variety of tools based on software and structure have been developed to support decision making in groups.
[21] Successfully using knowledge management supporting tools improves overall project performance and is an essential method for organizations with project-related work styles.
