After departing from the station in the westerly direction, trains pass over the 190 yd (173 m) long Knucklas viaduct.

[1] This is one of the major structures on the route, its 13 stone arches carrying the line at a maximum height of 75 feet (23 m) across the Heyope valley and Knucklas village.

The station is unstaffed and has no remaining permanent buildings aside from a brick and timber waiting shelter.

Other amenities offered include CIS screen, customer help point, public telephone and timetable poster board.

[3] There are four trains a day to Swansea southbound and five to Shrewsbury northbound from Monday to Friday (four on Saturdays), along with two services each way on Sundays.