The station is located one mile (1.5 kilometres) northeast of a small but prominent knoll known as Sugar Loaf, around which the A483 road loops.

[7] South of the station the line reaches the summit at 820 feet (250 m) above sea level and then passes beneath the hills via the 1,001-yard (915 m) Sugar Loaf tunnel, which is approached by gradients as steep as 1 in 60.

The climb up to the summit here was a challenging one for train crews in steam days (especially northbound) and the use of banking locomotives was commonplace.

The station has basic amenities only - a waiting shelter and timetable poster boards - although it has had a digital CIS display fitted.

There is no step-free access available, due to the station entrance being some distance from the nearest road (the A483) along a narrow path and in a cutting.