[5][6][7] The venue aimed to draw music and entertainment acts to Central New York that were bypassing the area in favor of Darien Lake Performing Arts Center, located approximately 120 miles west of the new amphitheater, and Saratoga Performing Arts Center, located approximately 140 miles east of the new amphitheater.

[11] In 2016 the amphitheater was awarded “Best of the Best Government/Public Building Project” by Engineering News-Record as well as "Exceptional Facility Design" from New York State Recreation & Park Society.

[16][17] As of 2023, Breaking Benjamin & Zac Brown Band have each performed five times at Empower Federal Credit Union Amphitheater - tied for the most appearances by an artist at the venue.

[16][17] Other performances have included Bad Wolves, Brantley Gilbert, Brett Eldredge, Caylee Hammack, Charley Crockett, Cheap Trick, Counting Crows, Crown the Empire, Dashboard Confessional, Don Felder, Five Finger Death Punch, Foreigner, Incubus, Jason Aldean, Joan Jett, Kane Brown, Kenny Chesney, Korn, Lady A, Marilyn Manson, Red Sun Rising, Rob Thomas, Slipknot, Steely Dan, Stone Sour, Tesla, 311, 5 Seconds of Summer, A Day to Remember, Abby Anderson, Alice in Chains, All Time Low, Alter Bridge, Andy Black, Anthrax, Atlas Genius, Atreyu, Avril Lavigne, Badflower, Bambara, Billy Idol, blink-182, Bob Dylan, Boston, Brett Young, Broken Hands, Bryan Adams, Bush, Carly Pearce, Caroline Jones, Casey Veggies, Chevelle, Chicago, Chris Stapleton, Code Orange, Cole Swindell, Craig Campbell, Dan Tyminski, Darrell Scott, Dave Mason, Dave Stryker, Dawes, Deadly Apples, DED, Def Leppard, Diamante, Dinosaur Pile-Up, Disturbed, DJ Drama, DJ Spider, Dorothy, Drake White, Dylan Scott, Earth, Wind & Fire, Elle King, Falling in Reverse, Fever 333, Fire From the Gods, Florida Georgia Line, Foo Fighters, Foster the People, Four Year Strong, Future, Godsmack, Grace VanderWaal, Gym Class Heroes, Halestorm, Daryl Hall & John Oates, Hank Williams, Jr., HARDY, Heart, Hey Violet, Hollywood Undead, iann dior, Imagine Dragons, Jackson Browne, James Taylor, Janet Jackson, Jelly Roll, Jhené Aiko, Jimmy Eat World, Joe Bonamassa, Joe Sumner, John Harvie, John Mayer, Jonas Brothers, Journey, Keith Urban, Kendell Marvel, Kid Rock, Killswitch Engage, Kings of Leon, KISS, Lainey Wilson, Lamb of God, Lilth Czar, Loverboy, Lukas Nelson, Luke Combs, Lynyrd Skynyrd, Machine Gun Kelly, Marcus King, Maren Morris, Margo Price, Mary J. Blige, Matchbox Twenty, Matt Nathanson, Mayer Hawthorne, Megadeth, Memphis May Fire, Miranda Lambert, My Morning Jacket, Napalm Death, Nas, Nathaniel Rateliff & the Night Sweats, Nothing More, O.A.R., Of Mice & Men, Old Dominion, ONE OK ROCK, Ozzy Osbourne, Pantera, Papa Roach, Paramore, Patty Griffin, Pentatonix, Peter Frampton, Phillip Phillips, Phish, Pittbull, Poison, Pop Evil, Rascall Flatts, Ringo Starr & His All-Starr Band, Rivers & Rust, Rob Zombie, Russell Dickerson, Saint Asonia, Santana, Scotty McCreery, Shania Twain, Silversun Pickups, Skillet, Slayer, Soccer Mommy, Sting, Sublime with Rome, Testament, The Aquadolls, The Charlie Daniels Band, The Chicks, The Goo Goo Dolls, The HU, The L.I.F.E.

Project, The Marshall Tucker Band, The Offspring, The Pixies, The Pretty Reckless, The Story So Far, The Used, The Warning, The Wombats, Third Eye Blind, Thomas Rhett, Three Days Grace, Tim McGraw, Tyler Farr, Weezer, Whitesnake, Willie Nelson, Wiz Khalifa, Yelawolf, Yellowcard & ZZ Top.