Working from the perspective of the client who consumes a product or service, "value" is any action or process that a customer would be willing to pay for.
[5] TPS is renowned for its focus on reduction of the original Toyota seven wastes to improve overall customer value, but there are varying perspectives on how this is best achieved.
The steady growth of Toyota, from a small company to the world's largest automaker,[6] has focused attention on how it has achieved this success.
The term Kanban comes from manufacturing but was adapted for software development by David Anderson when he was working at Microsoft in 2005 and inherited an underperforming maintenance team.
[9] The success of the approach in that environment, led Anderson to experiment with Kanban in projects, with similarly positive results.