By March 16, 2000, the album had sold seven million copies, and was certified septuple platinum by the Recording Industry Association of America.

[3] Q described Crash as "equal parts originality and willful complication", and stated, "Although the band's determinedly jammy methods do lead them away from their songs at times, almost every track of Crash is at least 'good in parts'".

[10] Entertainment Weekly's Tom Sinclair praised the band's technical abilities, concluding that "one of the nicest things about DMB's music is that its distinctive complexity serves as a virtual assurance against a flood of lame imitator bands.

"[5] Jim DeRogatis of Rolling Stone was less favorable and deemed Matthews' vocals "too much like Sting's at times" and his lyrics "typically banal", while remarking that the album's musical eclecticism "gives Matthews a slight edge over his peers, but that's sort of like saying you prefer vanilla ice cream to vanilla frozen yogurt.

[15] Dave Matthews Band Additional musicians Technical personnel