The charity operates services in Liverpool, Manchester, Wirral, Staffordshire, Cheshire, Norfolk, Suffolk, Lincolnshire and North Wales.
[citation needed] PSS's head office is in Eleanor Rathbone House, Derby Road in the Sandhills area of Liverpool.
[2] In 1918 the personal services committee of the Liverpool Council of Voluntary Aid was established with Dorothy Keeling as its first secretary.
The title 'Liverpool Personal Services Society was not adopted until 1922 but those involved with its creation were philanthropist and prolific social campaigner Eleanor Rathbone[3]', Dorothy Keeling, Elizabeth Macadam (1871–1948), and academic Frederic D'Aeth.
A long queue of people that could be found lining up on its winding staircase to speak to someone at Liverpool Personal Services Society.