Central to the Livescribe platform is the smartpen, a ballpoint pen with an embedded computer and digital audio recorder.
[1] A Livescribe smartpen is about the size and weight of a large pen (5/8" x 6 1/8"), and is equipped with a removable ball-point ink cartridge, a microphone to record audio, a speaker for playback, a small OLED display, an infra-red camera, and internal flash memory that captures handwritten notes, audio and drawings.
The product was initially available only for use with Microsoft Windows-based computers, but version 1.0 of Livescribe Desktop for the Mac was made available via download in March 2009.
[10] On 31 August 2009, Livescribe released beta 1.2 which fixes all compatibility issues, albeit those who previously tried to install the old software would need to manually delete the old file extension.
As with all Anoto pattern-based pens, the smartpen can only determine its position on the page when used with paper pre-printed with the dot pattern.
Livescribe sells notebooks in several styles, and users can also print their own dot paper with a laser printer capable of at least 600 dpi.
The Livescribe Connect service, launched in May 2011, allows pencasts to be sent through e-mail, Evernote, Facebook, Google Docs, and other methods.
A Desktop SDK for Microsoft and Macintosh operating systems was also promised, to allow developers to access files stored on the pen.
Livescribe's official reason for shutting the development program was to concentrate on "cloud access, storage and services.
The smartpen's portable size and audio recording capabilities have led some people to question the ethics and legality of using the device.
For example, in 2009, Delta Air Lines accused the manager of Atlanta's airport of using a Livescribe pen to illegally record a meeting of city and airline officials without their consent.
The City of Atlanta concluded an investigation of this matter the following year and failed to find sufficient evidence that the airport manager intentionally sought to record the airline's private conversations.
[32] Among the most requested improvements are the ability to print forms onto dot pattern paper and a day planner for use with the pen system.
However, the company has taken advantage of ongoing improvements in OLED technology and, as of January 1, 2015, now offers a 3-year warranty on new smartpens (including the discounted replacements).