Access to the station and car park is provided off Commercial Road.

The station opened with a single platform to serve both directions, a second one has since been added.

The Ebbw Vale line received upgrades since reopening, with the branch extended to Ebbw Vale Town, and with an additional station opened at Pye Corner.

There are plans for an hourly train from Ebbw Vale to Newport; to accommodate the extra services, a passing loop and second platform have been built at Newbridge and Llanhilleth, opening on 4 December 2023.

[2] The normal service on Monday to Saturday is two trains per hour in each direction; these terminate at Ebbw Vale Town northbound and Cardiff Central or Newport.