[3] The hotel has been a Grade II* listed building since 26 February 1954.

Norwich railway station is 0.7 miles (1.1 km) south east of the hotel.

The nearest airport is Norwich Airport and is 3.5 miles (5.6 km) north of the hotel[5] The hotel dates from the 13th century and is amalgamation of at least 6 buildings.

The hotel also has a mixture of meeting and conference room facilities.

The Maids Head Bar features Jacobean Oak panelling and has been reputedly frequented by guests such as Horatio Nelson and Edith Cavell.