A set of improvements, funded by Worcestershire County Council, Network Rail and the Railway Heritage Trust, was carried out in 2014 to replace the wooden 1960s station building and provide a new entrance to the up platform from Osborne Road.

West Midlands Railway run hourly services westbound to Great Malvern and Hereford.

Some West Midlands Railway services serve Worcester Shrub Hill, usually the first and last trains of the day.

Hourly services also run to London Paddington via Worcestershire Parkway, Oxford and Reading.

This article on a railway station in the West Midlands region is a stub.